Last Updated: April 5, 2026

Our Commitment to Trust

SnapGap will NEVER ask for, collect, or store your RSA portal login credentials. We are 100% committed to providing an RSA-compliant software solution that respects your privacy and the security of your official RSA account.

At SnapGap (operated by deKoning Technologies Limited, Company Registration Number: 795796), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

1. Information We Collect

Personal Account Information: When you register for an account, we collect your name, email address, ADI number, and phone number to provide you with our services.
Student & Client Data: You may provide us with details about your students, including their names, contact details, driver numbers, and logbook entries. This data is strictly processed on your behalf solely to facilitate features like diary management, waitlist automation, and EDT export generation.
Usage Data & Analytics: We automatically collect information regarding your interaction with our application, such as IP addresses, browser types, operating systems, access times, and pages viewed, to monitor and improve our services.
Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our platform and hold certain information to enhance your experience.

2. How We Use Your Information

To directly provide, maintain, and support our service.
To facilitate the generation of RSA-compliant export files for your convenience.
To automate waitlist notifications for your clients when schedule slots become available.
To communicate with you regarding your account, technical notices, security alerts, and administrative messages.
To monitor usage trends and improve the functionality, design, and security of SnapGap.

3. Data Security and Confidentiality

We implement strict, industry-standard security measures—including encryption in transit and at rest—to protect your personal information and your student data. Only authorized personnel have access to this data, and we continuously audit our security practices. While no method of digital transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your sensitive information.

4. Sharing Your Information

We do not sell your personal data or your students' data. We only share information in the following situations:

Service Providers: We may share data with trusted third-party vendors who assist us in operating our application (e.g., cloud hosting, email delivery, payment processing). They are bound by strict confidentiality obligations.
Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Your Data Rights

Depending on your location, you have the right to access, correct, update, or request deletion of your personal data. You are also in full control of the student data you upload and can delete it at any time. You can manage your account settings within the application or contact us directly for assistance.

6. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
deKoning Technologies Limited
Email: [email protected]